Shipping Policy

  • ORDER PROCESSING: In most cases, Orders will ship within 3 days after receipt of order. Some take an additional day to process. If your order is further delayed for any reason, we will reach out to you with options.
  • FLAT-RATE SHIPPING FEE $9. This applies to all orders (less than $150) shipped within the contiguous United States via UPS Ground. Orders shipped to Hawaii or Alaska cannot go Ground and thus will incur the published rate, which will be visible on the checkout page.
  • EXPRESS SHIPPING: Redolence Candles & Home Decor offers USPS or UPS Express Shipping options at live, discounted rates. Please note that all UPS Express Shipping services are next business day (no weekend delivery). 
  • Currently we do not offer any FREE SHIPPING.
  • Our regular rates apply for Express shipping and for orders shipped to Alaska or Hawaii.
  • Separate orders placed by the same customer but going to different locations can not be combined to receive free shipping.
  • International Shipping: We do not offer an international shipping.

 

If you have any questions, please call us at (866) 966-9552 or e-mail us at support@redolenceshop.com.